Roof Repairs Tunbridge Wells & Kent

It depends on what's actually wrong. A single replacement tile on an accessible roof is at one end; a large storm-damage repair with scaffolding and new lead flashing is at the other. The genuine variables are: the type of repair, materials needed (matching old slate or specialist tiles costs more than standard concrete), and access (scaffolding or tower adds a real chunk to any quote). We never quote blind on a phone call for this kind of work. We carry out a free site visit, write up an itemised quote, and you decide on a real basis — not a headline price that becomes something else once we're on site.

Yes — 24 hours, across Tunbridge Wells and Kent. The first visit is usually about making the property safe rather than completing the permanent repair: temporary tarps, sandbags, weighted battens, or whatever else stops further water getting in. We then return to carry out the proper fix once the weather allows. Call 07466 480928 any time.

Sometimes yes, sometimes no — and we'll tell you straight which it is. A well-targeted repair on an otherwise sound roof routinely lasts the rest of the roof's life. Repairs on a roof that's broadly at end of life — failing battens, perished felt across the whole area, multiple slipped tiles across multiple slopes — are patching, not fixing. In those cases we'll be honest about it and let you compare a repair quote to a re-roof quote rather than pretend the cheaper option will hold. Throwing money at a roof that needs replacing is the most expensive way to delay the inevitable.

Yes. Every repair carries a written workmanship guarantee from us — typically one year for minor repairs (single tile replacements, isolated flashing repointing), and longer terms (often 5 to 10 years) on larger repairs involving new materials. The materials themselves carry their own manufacturer warranties on top. We'll spell out exactly what's covered, for how long, and what falls outside the guarantee before any work begins — you have it in writing, not as a verbal assurance. If a repair we've carried out fails within the guarantee period, we come back and fix it without further charge.

Call us on 07466 480928 or send a message through our online form. For non-urgent repairs we'll arrange a convenient time to visit — usually within a few days — look at the roof properly and give you a free, no-obligation written quote. For active leaks or storm damage, the same number gets you straight through 24 hours.

Yes — and this is much more common than you'd think. Water can travel surprising distances along rafters and ceiling joists before appearing inside as a damp patch, so the leak inside is often nowhere near the entry point above. Proper leak diagnosis is part of every repair quote we carry out: we work from the symptoms inside back to the actual entry point above, looking at flashings, mortar joints, slipped tiles, perished membrane and chimney details until we find it. Once we've found the cause we fix it properly, not patch over the symptom.

Three things. First, move valuables, electronics and anything that can be ruined by water clear of the affected area — water often spreads further inside than the visible drip suggests. Second, place a bucket under any active drip and a towel around the rim to soak up splash. Third, if it's safe to do so from inside the loft, lay a sheet or large bag under the area to catch water before it reaches the ceiling. Do not climb onto the roof yourself, especially in wet or windy conditions. Call us on 07466 480928 and we'll get to you as fast as we can.

Yes. We're set up to provide the evidence insurers ask for: dated photographs of the damage, a written report describing the cause and proposed repair scope, and — where helpful — direct liaison with your insurer or loss adjuster. If you're at the start of a storm-damage claim and not sure what you need, call us before the claim form goes back. Getting the right photos and report at this stage often decides whether the claim runs smoothly or gets argued over.